• Home
  • Meet Our Team
    • Michael Beach, MCPBC
    • Linda Drake, CPBC
    • Ron Friedman, CPBC
    • Melissa Worrel-Johnson, CPBC
    • Sharon Brown, Health and Wellness Coach
    • Amy Renee
    • Sheryl Suzon-Kempis
    • What is a PBCA Coach?
    • Why Work With Us?
  • Our Services
    • Executive Coaching Services
      • Emerging Leaders
      • Business Owners & C-Suite Executives
    • Business Consulting Programs
      • Extended DISC Behavior Profile Analysis and Training
    • Health and Wellness Coaching Program
    • Testimonials
    • FAQs
  • Our Podcast
  • Public Speaking
  • Blogs & Videos
    • Blogs
    • Videos
      • The Manager’s Minute
      • Develop Your People
      • Accountability Series
      • Leadership Best Practices
      • Moments with Michael
      • A Word with Michael
      • Business Advice
      • Business Chats
  • Contact Us

Call us today... 651 335 4505

Find Us on Map
info@michaelbeachcoach.com
Enter your text here...
Michael Beach Coaching & ConsultingMichael Beach Coaching & Consulting

Let Us Help You!
Prior Lake, MN: 651-335-4505
Tucson, AZ: 520-732-2266

  • Home
  • Meet Our Team
    • Michael Beach, MCPBC
    • Linda Drake, CPBC
    • Ron Friedman, CPBC
    • Melissa Worrel-Johnson, CPBC
    • Sharon Brown, Health and Wellness Coach
    • Amy Renee
    • Sheryl Suzon-Kempis
    • What is a PBCA Coach?
    • Why Work With Us?
  • Our Services
    • Executive Coaching Services
      • Emerging Leaders
      • Business Owners & C-Suite Executives
    • Business Consulting Programs
      • Extended DISC Behavior Profile Analysis and Training
    • Health and Wellness Coaching Program
    • Testimonials
    • FAQs
  • Our Podcast
  • Public Speaking
  • Blogs & Videos
    • Blogs
    • Videos
      • The Manager’s Minute
      • Develop Your People
      • Accountability Series
      • Leadership Best Practices
      • Moments with Michael
      • A Word with Michael
      • Business Advice
      • Business Chats
  • Contact Us

Follow-Up As A Growth Strategy?

Home ask the coachFollow-Up As A Growth Strategy?
July 8, 2014 ask the coach

I recently had a conversation with one of my sons about life and about that narrow margin that separates a winning effort from that other less desirable outcome. The conversation got me to thinking about how often in my life I had won business, given business, or received a referral to business based upon nothing more than simply being the one person who gave attentive follow-up or was pleasantly surprised to have received it.

We often like to over-complicate things in this already complicated life. One widely held notion is that you’ve got to be perfect to win. While that is sometimes true, I think that much of the time, getting to the medal stand is as simple as executing against the plan, and following through on logical next steps. My business involves me giving and sometimes getting referrals to new business. I am amazed at times, how when I try to give business to certain businesses, they do not impress with their follow-up on the opportunity.

There are,  no doubt, some good reasons why sometimes good people don’t follow-up, like illnesses, legitimate distractions like vacations, travel, business over-load, etc. And yet, I cannot help but wonder how a sane business person can fight so hard for a referral, and then squander it nearly immediately, by not prioritizing the execution of courteous timely follow-up when it has been received. It happens too often…

When you’ve been introduced to a new business opportunity, you owe it to yourself to make executing your follow-up contact and actions a highest priority. You will never get a second chance to make a great first impression. Often, a simple phone call or email will indicate your interest in pursuing the opportunity, even if you are booked solid for the next day or two. Don’t let a potential business opportunity dwindle on the vine for lack of attention.

In today’s crazy world, I have become increasingly attuned to working with the people who seem to “get” the importance of communication and execution. I have canceled orders with companies who forced me to accept “their” schedule and discounted the importance of placing me first as a customer. Conversely, I have given business to some great companies because they impressed me with their customer focus and ability to execute courteous follow-up today, rather than tomorrow.

I hear from businesses large and small that are struggling to find new methods to drive revenue and profit growth. Could the answer be as simple as focusing on your execution? Could excellent follow-up be the next growth strategy? Experience tells me that businesses that focus on follow-up and make it a regular aspect of their daily execution unlock the potential for new prospects, and increased repeat business and greater profits. What’s your view? My son agreed with me, that sometimes, all it takes is showing up. Sometimes, it really is that easy…

0
Share

You also might be interested in

Why Can’t I Listen Better?

Dec 5, 2016

Many of us are not wired to be great listeners;[...]

What’s More Important, Great Coaching or Talent?

Oct 3, 2016

Earlier this week I watched as the New England Patriots[...]

Know Your Strengths and Build Upon Them, Others Will Follow

Apr 30, 2015

Know Your Strengths and Build Upon Them, Others Will Follow! [...]

Recent Posts

  • It’s About What You Are, Not What You Appear To Be
  • You Don’t Want To Need a Second Chance As A People Manager
  • People Management Is About Leadership
  • Invest In Your People: Develop Their Skills And Watch Them Grow
  • Give Your People A Reason To Follow You

Contact Us

Send us an email and we'll get back to you as soon as possible.

Send Message
Check out our Podcast... Podcasts

Fresh From Our Blog

  • It’s About What You Are, Not What You Appear To Be
  • You Don’t Want To Need a Second Chance As A People Manager
  • People Management Is About Leadership
  • Invest In Your People: Develop Their Skills And Watch Them Grow

Proud Member of

Arizona technology council logo smaller
Professional Business Coaches Alliance logo
extended disc logo

Find us here

  • Michael Beach Coaching & Consulting
  • Executive Development Coach
  • 4719 Park Nicollet Avenue SE - Suite 210
    Prior Lake, MN 55372
  • MN: 651-335-4505
  • AZ: 520-732-2266
  • info@michaelbeachcoach.com
  • Find Us on Map

© 2023 · www.michaelbeachcoach.com
Website built by CG Marketing Group

Prev Next